Terms & Conditions

Last Updated: 22/10/2026

Introduction

This document is an electronic record under the Information Technology Act, 2000, and the rules made thereunder, as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with applicable legal requirements concerning the publication of rules, regulations, privacy policies, and terms of use for access to or usage of the domain name https://vishnufamilywear.com/ (hereinafter referred to as the “Website” or “Platform”).

The Platform is owned and operated by VISHNU FAMILY WEAR PRIVATE LIMITED, a company incorporated under the applicable laws of India, having its registered office at:

E-16, Third Floor, Jawahar Park,
Laxmi Nagar, New Delhi, Delhi, India – 110092.

Hereinafter, the company may be referred to as the “Platform Owner,” “Company,” “we,” “us,” or “our.”

Your access to and use of this Platform, including its services, tools, products, and online shopping facilities, are governed by these Terms & Conditions (“Terms of Use”) and the applicable policies published on the Website, which are incorporated herein by reference.

If you purchase products through the Platform, you will also be subject to the policies applicable to those transactions, including our Privacy Policy, Shipping Policy, and Refund & Returns Policy.

By accessing, browsing, creating an account, placing an order, or otherwise using the Platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using the Platform.

These Terms relate to your use of our Website, goods, and services (collectively, the “Services”). Any additional or conflicting terms proposed by you are rejected unless expressly accepted by us in writing.

We reserve the right to modify these Terms from time to time, subject to applicable laws. It is your responsibility to review this page periodically for updates.

For the purposes of these Terms, “you,” “your,” or “user” refers to any individual or legal entity accessing or using the Platform, including customers and buyers.

ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR ACCEPTANCE OF THESE TERMS & CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE PROCEEDING.

1. Accuracy of Information

To access and use our Services, you agree to provide true, accurate, current, and complete information during registration, checkout, and any subsequent interaction with us.

You are responsible for ensuring that your personal details, contact information, billing address, shipping address, and other information provided to us remain accurate and up to date.

You are responsible for activities carried out through your registered account and must notify us promptly if you suspect unauthorized access or misuse of your account.

We reserve the right to request additional information or verify details when reasonably necessary to process orders, prevent fraud, or comply with applicable laws.

2. No Warranty

We make reasonable efforts to ensure that the information, product descriptions, images, prices, specifications, and other materials displayed on the Platform are accurate and up to date.

However, to the extent permitted by applicable law, we do not guarantee that all information and materials will always be accurate, complete, current, uninterrupted, or free from errors.

Product colors may vary depending on your device or screen settings. Minor variations in fabric texture, stitching, prints, embroidery, measurements, and finishing may occur.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information, prices, availability, and specifications as necessary.

Nothing in these Terms excludes any warranty, consumer right, or legal protection that cannot lawfully be excluded under applicable law.

3. Use of Services at Your Own Risk

You agree to use the Platform and its Services responsibly and in accordance with these Terms and applicable laws.

You are responsible for assessing whether the products and Services meet your requirements before placing an order.

We shall not be responsible for losses arising from improper use, handling, washing, or care of products contrary to the care instructions provided, subject to applicable consumer protection laws and any rights that cannot lawfully be excluded.

We do not guarantee uninterrupted or error-free access to the Platform. Temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our reasonable control.

4. Intellectual Property

Unless otherwise stated, the content available on the Platform is owned by VISHNU FAMILY WEAR PRIVATE LIMITED or its respective licensors and is protected under applicable intellectual property laws.

Such content includes, but is not limited to:

  • Company name, logo, and brand identity

  • Product images and descriptions

  • Website design, layout, and graphics

  • Text, photographs, and other visual materials

  • Software and website elements

You may not copy, reproduce, distribute, modify, publish, display, or commercially exploit any Platform content without prior written permission from the relevant rights holder, except as permitted by applicable law.

Your use of the Platform does not grant you ownership of or any intellectual property rights in its content.

5. Unauthorized Use

You agree not to use the Platform or Services for any unauthorized, fraudulent, unlawful, or prohibited purpose.

You must not:

  • Attempt unauthorized access to the Website, its servers, or related systems.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with the operation, security, or functionality of the Platform.

  • Use bots, automated tools, or scraping methods without authorization.

  • Misuse payment facilities or engage in fraudulent transactions.

  • Copy or commercially exploit Website content without permission.

  • Violate the rights of the Company, other users, or third parties.

Unauthorized use may result in suspension or restriction of access and may lead to legal action where appropriate under applicable laws.

6. Service Charges, Pricing, and Payments

You agree to pay the applicable prices, delivery charges, taxes, and other fees displayed at checkout when purchasing products through the Platform.

All prices and charges will be displayed in Indian Rupees (INR), unless otherwise specified.

By placing an order, you confirm that the information supplied is accurate and that you are authorized to use the selected payment method.

Orders will be processed subject to payment confirmation, product availability, and any necessary verification.

We reserve the right to correct pricing errors, cancel or reject orders affected by incorrect pricing or stock information, and issue applicable refunds where payment has already been collected, subject to applicable law.

Any refund, cancellation, return, or exchange will be handled in accordance with our published Refund & Returns Policy and applicable consumer protection requirements.

7. Lawful Use

You agree to use the Platform and Services only for lawful purposes and in compliance with these Terms and all applicable Indian and local laws.

You must not use the Platform in a manner that infringes the rights of others, compromises security, disrupts our business operations, or facilitates fraudulent or prohibited activities.

We reserve the right to take reasonable action against violations of these Terms, subject to applicable law.

8. Third-Party Links and Services

The Platform may contain links to third-party websites, payment gateways, delivery services, social media platforms, or other external services.

These links are provided for convenience and informational purposes. When you access a third-party website or service, its own terms of use, privacy policy, and other applicable policies will govern your use of that service.

We do not control and are not responsible for the content, security, availability, privacy practices, or services of independent third parties.

You should review the applicable policies before using third-party websites or services.

9. Legally Binding Contract

When you place an order through the Platform, you agree to enter into a transaction governed by these Terms & Conditions and the applicable policies published on the Website.

Order acceptance, payment processing, fulfillment, delivery, cancellations, returns, and refunds are subject to the relevant terms and applicable laws.

An order confirmation or payment receipt does not override our published policies or applicable legal requirements.

We reserve the right to reject or cancel an order for legitimate reasons, including product unavailability, payment failure, suspected fraud, or a material pricing error, subject to applicable law and any required refund obligations.

10. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless VISHNU FAMILY WEAR PRIVATE LIMITED, its affiliates, officers, directors, employees, agents, and service providers against third-party claims, liabilities, losses, damages, and reasonable legal expenses arising directly from:

  • Your material breach of these Terms & Conditions.

  • Your unlawful use or misuse of the Platform.

  • Your violation of applicable laws or regulations.

  • Your infringement of the intellectual property or other legal rights of a third party.

This provision does not apply to the extent that a claim or loss results from our own unlawful conduct or where such indemnification is prohibited by applicable law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, VISHNU FAMILY WEAR PRIVATE LIMITED shall not be liable for indirect, incidental, special, exemplary, or consequential losses, including loss of profits, revenue, business opportunities, or data, arising from the use of or inability to use the Platform.

We shall not be responsible for delays or interruptions caused by third-party service providers, courier partners, network failures, or circumstances beyond our reasonable control, subject to applicable law.

Nothing in these Terms excludes or limits liability for matters that cannot lawfully be excluded or limited, including applicable consumer rights and remedies.

Where liability may lawfully be limited, our liability shall be limited to the extent permitted by applicable law and the circumstances of the claim.

12. Force Majeure

We shall not be liable for delays or failures in performing our obligations to the extent caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, earthquakes, fires, government actions, strikes, pandemics, transportation disruptions, internet or power failures, and supply chain interruptions.

We will make reasonable efforts to minimize the effects of such events and resume normal operations when reasonably possible.

This provision does not remove any consumer rights or obligations that cannot lawfully be excluded.

13. Governing Law and Jurisdiction

These Terms & Conditions and any dispute arising from or relating to the Platform, its Services, or these Terms shall be governed by the laws of India.

Subject to applicable law, disputes shall be submitted to the competent courts in New Delhi, Delhi, India.

Nothing in this clause limits any mandatory rights or remedies available to consumers under applicable Indian law.

14. Contact Information

If you have any questions, concerns, or communications regarding these Terms & Conditions, please contact us using the details below.

Company Name: VISHNU FAMILY WEAR PRIVATE LIMITED

Website: https://vishnufamilywear.com/

Email: vishnuwear2026@gmail.com

Phone: +91 8810245194

Registered Address:

E-16, Third Floor, Jawahar Park,
Laxmi Nagar, New Delhi, Delhi, India – 110092.

For privacy-related complaints or concerns, you may also contact our Grievance Officer:

Grievance Officer Name: Aditya
Email: grievance@vishnufamilywear.com
Phone: +91 8810245194

15. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business operations, Platform features, or applicable legal requirements.

Any revisions will be published on this page along with an updated “Last Updated” date.

We encourage you to review this page periodically. Continued use of the Platform after revised Terms are published will be subject to applicable law and the validity of the revised terms.

VISHNU FAMILY WEAR PRIVATE LIMITED
Website: https://vishnufamilywear.com/
Registered Address: E-16, Third Floor, Jawahar Park, Laxmi Nagar, New Delhi, Delhi, India – 110092.