Last Updated: 01/08/2026

Introduction

Welcome to VISHNU FAMILY WEAR PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website and the products and services offered through our online store, including men’s and women’s fashion apparel, clothing, accessories, and related products.

By accessing, browsing our website, creating an account, or placing an order, you agree to comply with and be legally bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using our website.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you confirm that you:

  • Have read and understood these Terms & Conditions.
  • Are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
  • Have the legal capacity to enter into a binding agreement.
  • Agree to comply with all applicable laws and regulations.

If you do not agree with these Terms, you should not use our website.

2. Website Use

You agree not to:

  • Use our website for unlawful, fraudulent, or unauthorized purposes.
  • Copy, reproduce, distribute, modify, or commercially use website content without our written permission.
  • Attempt unauthorized access to our website, servers, or systems.
  • Upload viruses, malware, or harmful software.
  • Use automated tools, bots, or scraping methods without authorization.
  • Interfere with website operations or affect other users’ experience.

We reserve the right to restrict, suspend, or terminate access to users who violate these Terms.

3. Product Information

We make reasonable efforts to ensure that product details displayed on our website, including product descriptions, images, sizes, colors, prices, and availability, are accurate.

However:

  • Actual product colors may vary depending on device or screen settings.
  • Minor variations in fabric texture, stitching, prints, embroidery, and finishing may occur.
  • Product measurements may have slight variations due to manufacturing processes.
  • Product availability, pricing, discounts, and specifications may change without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Orders and Payments

By placing an order on our website, you confirm that:

  • All information provided by you is accurate and complete.
  • You are authorized to use the selected payment method.
  • The purchase is made for personal and lawful purposes.

We reserve the right to:

  • Cancel or reject orders due to pricing errors, stock issues, payment failures, or suspected fraudulent activity.
  • Verify customer details before processing orders.
  • Limit product quantities purchased by customers where required.

Orders will be processed only after successful payment confirmation.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines provided on our website.

However:

  • Delivery timelines are estimates and are not guaranteed.
  • Delays may occur due to courier services, weather conditions, holidays, government restrictions, strikes, or circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information.
  • We are not responsible for delays caused due to incorrect addresses or recipient unavailability.

6. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and order cancellations are governed by our Refund & Returns Policy.

Customers are requested to review our Refund & Returns Policy before placing an order.

7. Product Quality and Care

At VISHNU FAMILY WEAR PRIVATE LIMITED, we strive to provide quality fashion products designed for comfort, style, and durability.

To maintain product quality:

  • Follow the washing and care instructions mentioned on product labels.
  • Use recommended cleaning methods.
  • Store garments properly to maintain fabric quality.

Natural variations in fabric texture, color, print, embroidery, or design are normal characteristics of apparel products and do not qualify as manufacturing defects.

8. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities performed through your account.
  • You must inform us immediately if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts involved in fraudulent activities or violations of these Terms.

9. Limitation of Liability

To the maximum extent permitted by applicable laws, VISHNU FAMILY WEAR PRIVATE LIMITED shall not be liable for:

  • Delays caused by courier partners or external circumstances.
  • Losses caused due to incorrect information provided by customers.
  • Indirect, incidental, consequential, or special damages.
  • Loss of profits, revenue, business opportunities, or data.
  • Damage caused due to improper use, washing, or handling of products after delivery.

Our maximum liability shall not exceed the amount paid by the customer for the product related to the claim.

10. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for:

  • The content of third-party websites.
  • Their privacy practices.
  • Their products or services.
  • Transactions conducted through external websites.

Accessing third-party websites is at your own risk.

11. Intellectual Property

All content available on this website, including but not limited to:

  • Company logo and brand identity
  • Product images
  • Product descriptions
  • Graphics
  • Website design
  • Text content
  • Videos
  • Software and website elements

belongs to VISHNU FAMILY WEAR PRIVATE LIMITED or its respective licensors and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, or commercial use of website content is strictly prohibited.

12. Indemnification

You agree to indemnify and hold harmless VISHNU FAMILY WEAR PRIVATE LIMITED, its directors, employees, affiliates, partners, and service providers from any claims, losses, damages, liabilities, expenses, or costs arising from:

  • Your misuse of our website.
  • Violation of these Terms & Conditions.
  • Violation of applicable laws.
  • Infringement of third-party rights.

13. Force Majeure

We shall not be responsible for any delay or failure in performing our obligations due to events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • Government actions
  • Strikes or labor disputes
  • Pandemics
  • Transportation disruptions
  • Internet failures
  • Power outages
  • Supply chain disruptions

Our obligations will resume once such circumstances are resolved.

14. Termination

We reserve the right to suspend, restrict, or terminate your access to our website or services without prior notice if:

  • You violate these Terms & Conditions.
  • Fraudulent or suspicious activities are detected.
  • Your actions negatively affect our business, customers, or systems.
  • Termination is required under applicable laws.

Termination will not affect rights or obligations that existed before termination.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted according to the laws of India.

Any disputes relating to these Terms, website usage, products, services, or transactions shall be subject to the exclusive jurisdiction of competent courts located in New Delhi, Delhi, India.

16. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Any changes will be published on this page with the updated “Last Updated” date.

Your continued use of our website after changes are published means you accept the revised Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

VISHNU FAMILY WEAR PRIVATE LIMITED

Email: vishnuwear2026@gmail.com
Phone: +91 8810245194

Address:
E-16, Third Floor, Jawahar Park,
Laxmi Nagar, New Delhi, Delhi, India – 110092